Knowledge
The answers, before you ask.
We hear these questions before every decision. Here are the answers, along with Gerd Bart's straight talk on service in machine building.
Answers
The questions that come before every decision.
- Knowledge
What is an Industrial Service Network?
The category: what it is, how to recognize it and what each party gets.
- Knowledge
CMMS, FSM or Industrial Service Network: which fits?
The comparison: what each system does, where it stops and what you need for your situation.
- Knowledge
How do I manage machines from multiple manufacturers in one account?
The how-to: what belongs in the account, how your machines get in and what it costs.
- Knowledge
After-sales software for machine builders: types and selection criteria
The selection: the types available, eight criteria for your evaluation and what to ask every vendor.
CEO Straight Talk
Gerd Bart on service in machine building.
What Gerd Bart learned from many years of building customer portals, and what follows from it.
- CEO Straight Talk ·
Service doesn't work today. And it isn't the people's fault.
Why "one more portal" is the wrong answer, and what we learned from a decade of service in machine building.
- CEO Straight Talk ·
The 9-point check: how to build an after-sales solution that lasts
Many machine builders know they need to become more digital in service. The only question is: where do you start cleanly, and what really matters?
Demo
See your machines in one account.
In a demo we show you what your machine park looks like in one account: every manufacturer, every machine with its record, maintenance and the Service Brain.