Service Brain · The Brain behind Industrial Service
Every machine has its own memory.
Knows every machine. Learns from every fix.
The Service Brain is an AI for your maintenance team: it knows the manuals, the maintenance and the fault history of every one of your machines, across all brands. Ask in your own words; it answers with the source.
Why is Builder C's cylindrical grinder down?
Coolant pressure is below the limit. The same fault happened in March: the filter was clogged and was replaced.
SourcesService report, MarchBuilder C manual, page 212
How it works
How the Service Brain works.
The documents come from the manufacturer.
If the manufacturer is on board, they add the manual, wiring diagram, bill of materials and spare parts catalog themselves and keep them up to date.
One memory per machine.
Maintenance, faults and tickets of this one machine, for every brand in your plant.
Answers with the source.
Title and page for every answer. A person always makes the binding decision.
From finding to part.
The right part from the bill of materials, with price and availability, ordered from the manufacturer in the same case.
Every repair makes it smarter.
Cause and fix from the ticket go into the machine's memory, also for the sister machine in your other plant.
It answers with the source.
The Service Brain knows your manufacturers' documents, your maintenance and your tickets. Every answer shows where it comes from.
And it lends a hand.
Maintenance plans, work orders, documentation, shift summaries. You decide what it does on its own and what it only suggests.
Only your data.
Your Service Brain works only with your data, for your machines, in your account. What it learns from one job, it uses for your sister machine, in your other plant, at your company.
More data sources
Every additional data source makes it smarter.
From day one the Service Brain knows what's already in Transaction-Network. Then connect what your plant already knows.
Already in Transaction-Network
- ManufacturersManuals · wiring diagrams · bills of materials · spare parts catalogs
- Your maintenanceMaintenance · stores · service requests · reports · orders · your own documents
- MachineStatus · alerts · runtime, via the IoT Hub
Service Brainone memory per machine- Adapters
- Open API
- OPC UA
- AAS
- Import and export
Connected in addition
- ERP SAP and others
- MES production and shift log
- CMMS an existing system
- Ticket system Zendesk, Jira
- Field Service scheduling
- + Your system via the open interface
Expert knowledge
What your experienced people know.
on requestWith findIQ, your people's experience flows into the memory of every machine.
Service Brain
- Type
- Memory per machine
- Sources
- Manual, history, manufacturer
- Answers
- With the source
- Data
- Yours
Pricing
€5per machine per month
- Per machine, not per user: as many colleagues as you like, with no credits that run out.
- For every machine in your account,
counted on the last day of the month - We charge for at most 1,500 machines
- No minimum term
- We connect external data sources such as findIQ on request.
All prices are net, plus VAT where applicable.
Questions
What people want to know about the Service Brain.
Where do the answers come from?
From your manufacturers' manuals and spare parts catalogs, from your maintenance and from your fault history. The Service Brain shows the source for every answer.
Does it learn from other companies' data?
No. Your Service Brain works only with your data, for your machines, in your account. What it learns from one job, it uses for your sister machine, in your other plant, at your company.
Do my machines need to be connected?
No. The Service Brain works with documents, maintenance and history. If machines are connected through the IoT Hub, it also knows their live data.
Where does the AI run?
In Europe. Your account itself runs in Frankfurt, Germany.
Can I decide which documents it uses?
Yes. When you upload a document, you decide whether the Service Brain may use it.
What if an answer is wrong?
Every answer names its source with title and page, so you can check it at a glance.
Is there an AI assistant for maintenance that knows the manuals and maintenance history of our own machines?
Yes, the Service Brain. It answers questions from your manufacturers' manuals and parts catalogs, your maintenance and your fault history, across all brands, and shows the source with title and page for every answer. It works only with your data in your account and costs €5 per machine per month.
Demo
See your machines in one account.
In a demo we show you what your machine park looks like in one account: every manufacturer, every machine with its record, maintenance and the Service Brain.