A digital platform
for satisfied customers and success in service
The requirements of your customers have increased and the supply of high-quality machines alone is no longer sufficient. Instead, a complete package of products and services is required with which you can ensure the optimum production process at the customer’s site.
This transformation from a pure product to a solution provider requires: The bundling of all relevant information in one place with 24/7 access, the simple and digital supply of spare and wear parts, improved and proactive service and maintenance processes, and monitoring applications to increase machine performance.
With the digital platform of Transaction-Network, we offer you a tool with which you can holistically fulfill the requirements of your customers and at the same time create the basis for your digital success in service!
will make your service successful
Together, we turn your service into a business driver. This digital transformation from product to solution provider requires not only the right digital solution, but also the necessary strategy and implementation plan. That’s why we not only offer the right tool with our digital platform, but also support you with our expertise, from the definition of your digital strategy to your digital transformation.
We empower you to be digitally successful.
- Enablement Program from A-Z
- Individual consultation
- Expertise around digitalization in after-sales
We provide the tool for your growth.
- Customer platform
- Modules for holistic after-sales management
- affordable and ready-to-use
“Providing new revenue and continuity in your service business That’s what drives us.”
For 25 years, we have been supporting well-known machine and plant manufacturers in the digitalization of their after-sales service and in the development of customer portals.
Today, we have bundled this expertise in Transaction-Network with the clear mission of enabling machine builders to be digitally successful.
Markus Jäckle (COO), Gerd Bart (CEO), Matthias Maier (CTO)
After-sales service with Transaction-Network means:
Better customer loyalty
Inspire your customers with a unique customer experience through simple and convenient interactions and a comfortable integration of all processes.
Keep pace with digitization through a technologically modern solution and this combined with low costs. This will ensure your future sustainability and competitiveness.
Increase your after-sales revenue and open up cross-selling and upselling potential through efficient digital sales processes.
Optimize your environmental footprint through digital processes and technological capabilities. Because the climate concerns us all.
This saves resources and costs.