Our Vision: Machines, people, and partners finally working together in a structured way.
Transaction Network — the neutral digital service ecosystem for less downtime and greater delivery reliability.
Service processes are still running the same way they did 20 years ago — via email, Excel, and phone calls. And when things get critical, improvisation takes over. The result? Unplanned machine downtime — leading to missed delivery deadlines, weakened customer relationships, and reduced margins.
That’s why we created Transaction Network.
We’ve developed a platform that brings operators, OEMs, and third-party providers together in a completely new way — digital, structured, and independent of manufacturer boundaries.
It’s a service that looks ahead instead of reacting — automating processes, preserving know-how, and ensuring machine availability.
For companies that deliver — exactly as promised.
Who We Are and How It All Began
We — Gerd Bart, Markus Jäckle, and Matthias Maier — know the business from real-world experience.
For many years, we’ve developed SAP-based digital customer portals for some of the world’s leading machine manufacturers — among them myBühler (Bühler Holding AG), myMultivac (Multivac SE & Co. KG), and KHS Connect (KHS GmbH).
We kept hearing the same story:
We don’t want just another tool. We need a real service platform that actually works.
We don’t want just another tool. We need a real service platform that actually works.
We don’t want just another tool. We need a real service platform that actually works.
Transaction-Network is the manufacturer-independent platform that reorganizes your service – end-to-end, connected, and ready for maximum delivery reliability.
Unplanned downtimes put your schedules at risk. That’s why we don’t just automate maintenance – we connect all relevant stakeholders along the machine’s lifecycle, from OEMs to third-party providers.
For less coordination effort. More transparency. And predictable machine availability.
What to Expect:
Whether it’s maintenance schedules, spare parts, service tickets, or IoT data – with Transaction-Network, you manage everything from one central platform.
Across all manufacturers. Modular. Ready to use right away.
Error detected or maintenance required? Thanks to AI-driven job routing, digital maintenance scheduling, and self-service portals, processes are initiated automatically — before failures occur.
Operators, machine builders, and partners can see everything that’s coming up — all on one platform.
Every machine, every job, every responsibility — structured, live, and fully traceable.
Transaction-Network operates without time-consuming integrations.
Using adapters such as the SAP connector or industry-specific interfaces, your system becomes operational within weeks — and effective from day one.
Industry leaders rely on Transaction-Network:
Surprisingly simple
“From day one, our employees adapted easily to the new system — even without training sessions. We could begin work immediately and at the same time reduce onboarding costs. The effect was evident within the team: our employees soon felt capable and motivated.”
Uwe Galm, Director of Customer Services, Gerhard Schubert GmbH
Everything you need — in one place.
Seamlessly connected. Fully automated. Ready to use immediately.
With Transaction-Network, you connect, automate, and manage all your service and maintenance processes — from one central platform.
Manage everything with one secure login.
From spare parts catalogs and online shops to ticket systems, predictive maintenance, maintenance tasks, and operator self-service functions — all processes are managed through a single, centralized platform.
Fully integrated, modular, and cross-manufacturer by design.
The result: fewer tools. Fewer interfaces. More structure and speed.
A real premium feature for your customers
Transaction-Network is the only platform that gives operators a complete 360° overview of all machines, tasks, and maintenance — even in heterogeneous machine environments. Across all manufacturers. In real time. Fully transparent.
That means a professional, scalable service that becomes a true competitive advantage — one that excites your customers instead of overwhelming them.
Fast start instead of a months-long rollout
With our preconfigured modules, standard interfaces, and integration platform — including the SAP adapter — your system goes live in a matter of weeks. No large-scale project, no additional IT workload. Simply: Plug. Connect. Run.
Start where it delivers the most value — and expand step by step with additional modules.
Have you ever wondered why our name is Transaction-Network?
When we founded our company, one thing was clear: our name shouldn’t be a coincidence. It had to be more than just a label — it should reflect what we stand for and how we’re redefining technical service.
We didn’t want just another generic, made-up name — we wanted something with real substance. A name that carries our promise: turning data into action, signals into structure, and downtime into reliability.
That’s why we’re called Transaction-Network:
Transaction
It represents our core idea: every interaction, every service order, every machine signal becomes a structured transaction. It’s not about data for its own sake — it’s about turning that data into concrete actions, from fault alerts to automatically generated jobs. We don’t just visualize information — we turn every piece of it into a transaction, creating real, measurable value.
Network
It emphasizes the way the system operates: not as a standalone solution, but as an interconnected network. Machines, users, partners, OEMs, and operators work together in a unified digital service ecosystem. The term “Network” symbolizes openness, cooperation, vendor neutrality, and the concept of a shared digital platform.
Transaction-Network
Our company name clearly defines what we stand for: an industrial service ecosystem linking every machine, stakeholder, and process within a single platform. Signals are transformed into structured transactions. Individual participants form a connected network. Complexity evolves into clarity.
The link to our brand positioning:
Transaction-Network is the industrial service ecosystem that transforms every signal into a structured transaction — connecting machines, people, and partners in a cross-manufacturer network.