Ecosystem

Service reimagined: producer, OEM, and supplier united in one ecosystem

With Transaction-Network, we sustainably ensure machine availability for producers.
Downtime is prevented from the start, as critical situations are detected early and resolved automatically with OEMs and suppliers.
Delivery dates are reliably met — even with limited staff — because maintenance is clearly structured.
And operating costs drop noticeably, as processes are automated, inventories optimized, and coordination efforts reduced.
The key lever: we bring operators, machine manufacturers, and material suppliers onto a single platform — digital, transparent, and in real time.
This creates service that works, connects, and ensures production runs as promised.

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The real cause of downtime is rarely the technology itself, but rather a lack of structure, isolated tools, and endless coordination.

  1. Service is still running like it did 20 years ago — via email, Excel, and phone. When things get critical, people improvise instead of acting in a structured way.
  1. Downtime costs six-figure sums — but it doesn’t stem from the technology; it arises from a lack of coordination between OEMs, suppliers, and operators.
  1. Dependence on key individuals — knowledge resides in people; if one is unavailable, the machine stops.
  1. Fragmented systems, no transparency — everyone has their own tools, but no one has the full overview.
  1. Delivery schedules falter — because service is neither predictable nor automated.

    “Transaction-Network is the digital service ecosystem that connects operators, machine manufacturers, and suppliers on a single platform — ensuring minimal downtime, structured maintenance, and reliable delivery schedules.”

    The Transaction-Network service ecosystem eliminates friction: the following key features ensure that service processes no longer slow things down but reliably support production.

    Early detection & prevention

    • The system automatically detects critical situations before downtime occurs and proactively initiates necessary actions.

    Connected maintenance

    • OEMs, material suppliers, and operators collaborate on a single platform — structured, transparent, and in real time.

    Automated workflows

    • Service processes run fully digital end-to-end — without media breaks or manual rework, from the incident to spare parts delivery.

    Predictable resources

    • Less dependence on key individuals: knowledge, tasks, and priorities are centrally organized and immediately accessible.

    Measurable business impact

    • Lower operating costs, higher availability, and reliable delivery schedules — even with limited staff and resources.

    “Transaction-Network creates clear value for every role in the industrial service ecosystem.
    Producers, machine manufacturers, and material suppliers all benefit — each in their own way.”

    For manufacturers:

    • Maximum machine availability — downtime is prevented from the start.
    • Delivery schedules remain reliable, even with limited staff.
    • Significantly less effort in service — clear structure instead of chaos.

    For machine manufacturers (OEMs):

    • Direct access to the installed base — service becomes scalable.
    • Stronger customer loyalty through proactive, structured service.



    • Additional revenue through digital services and data-driven business models.

    For material suppliers:

    • Predictable, automated orders instead of hectic ad-hoc requests.
    • Early integration into the service process, before bottlenecks occur.
    • Stronger position with the customer through digital integration into their processes.

    Top position secured

    “Our clear goal is to be the technology leader in packaging machine manufacturing, delight our customers with our service, and generate corresponding revenue. With Transaction-Network, we are relying on the right platform.”

    Marcel Kiessling, Geschäftsführer der Gerhard Schubert GmbH 

    Now is the right time.

    Let’s take the first step together: moving away from reactive processes — toward predictable, structured service.

    Book your strategy session and see for yourself how Transaction-Network ensures your availability.

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