Our Enablement Program
We are aware that the introduction of such a platform may be associated with some challenges and reservations of your employees. Resources are scarce, data is not properly structured, IT systems are not up to date. We see ourselves as your partner to master the challenges together with you.
Therefore, it is clear to us that we not only build and provide you with the platform, but also support you very intensively during the implementation. We will not leave you alone, but would like to work with you to ensure the success of our platform in your company.
To ensure this, the solution must be accepted by your customers and employees. For this reason, purely technical onboarding is not enough; go-live and roll-out are also crucial. We provide you with a personal Customer Success Manager who supports you during all phases of enablement.
Benefit from our expert knowledge
The founders of Transaction-Network have decades of experience in developing digital strategies for machine and plant builders and implementing digital platforms. We have bundled this knowledge for our customers.
During our enablement, you will have access to our extensive knowledge base. Here you get access to blueprints, process descriptions, checklists and complete business and technical documentation.
This will provide you with a comprehensive set of documents and recommendations that you can apply to your business. In this way, you and we ensure that no essential aspects for a successful implementation are left unconsidered.
in 1-to-1 mentoring sessions
In addition to the extensive knowledge database, our experts also support you individually adapted to your needs in 1-to-1 mentoring sessions. In terms of content, this can be about the strategic added value of the platform and the development of your digital strategy.
We can also support you on a professional level and jointly optimize your service processes or help on a technical level with the technical implementation of the required interfaces and the optimal integration into your system landscape.
Your individual full-service program
Do you need further support? If you are still at the beginning of your digital strategy or see challenges in the acceptance of the solution in your company, we are very happy to support you in more in-depth workshops on the topics of strategy or change management.
If your company is short of resources or lacks expertise in project management, we are happy to offer you our full-service package. Here we additionally provide you with a project manager for all the above-mentioned topics, who takes over the complete project organization and project management in your company during the complete implementation.
Our goal is for you to become successful with our platform. Feel free to contact us and we will design the enablement program perfectly tailored to you!