With our customer platform
you master your challenges
Providing optimum global customer care, proactively selling spare parts and services, and automating processes to reduce the workload of your own employees: These are the key challenges in customer service. With Transaction-Network, we support you in mastering these challenges.
You are planning to expand into new markets and want to delight customers globally and ensure service and spare parts availability worldwide.
We offer the infrastructure to be close to your customers despite distance.
You want to proactively sell spare parts and services to your customers and increase your efficiency through digital ordering and quotation processes.
We offer the necessary tools to expand the spare parts business with your customers.
You are struggling with scarce human resources and increasing competitive pressure and you need to keep pace with digitization.
We support you in automating your processes and expanding your digital services.
Secure your digital success
with our offer
Together, we turn your service into a business driver. This digital transformation from product to solution provider requires not just individual silo applications, but a holistic platform that covers your entire after-sales service to the customer and supports you in the development of new digital services.
Experienced and in partnership – this is also how we make our 25 years of experience available in our enablement program: a clearly structured consultation in which we take you by the hand. Your successful service digitization and implementation of your projects are our goal.
We empower you to be digitally successful
- Enablement Program from A-Z
- Individual consultation
- Expertise around digitization in after-sales
‘Providing new revenue and continuity in your service business. That’s what drives us.’
For 25 years, we have been supporting well-known machine and plant manufacturers in the digitalization of their after-sales service and in the development of customer portals.
Today, we have bundled this expertise in Transaction-Network with the clear mission of enabling machine builders to be digitally successful.
Markus Jäckle (COO), Gerd Bart (CEO), Matthias Maier (CTO)