A CX-solution for successful after sales activities

Customer Experience covers all impressions that your customer receives from you while using your customer portal. All perceptions and interactions. All functions and touchpoints.

With our platform Transaction-Network we are offering a CX-solution that enables you to form all interactions with your customer easy, intuitive and satisfying.

Inspire your customers through…

Personalized experiences and information provision to the right time and at the right place. This ensures more interactions with your customers. This 24 hours a day, 7 days a week.

An intuitive operating concept and simple ordering and billing processes for more acceptance and ethusiasm among your customers. This on every device.

A virtual assistant for the quick and uncomplicated identification of parts. This saves important time for your users.

A clear and appealing look and feel. Every function has been tested to ensure a good customer journey. The platform is fully focused on the users to make them love it.

A 24/7 live customer support for your products and machines with short waiting times. This creates enthusiasm among your customers.

Easy integration of all necessary systems due to the open platform architecture. Saves long and stressful projects.

A high-end infrastructure that ensures very short loading times. This ensures the satisfaction of your customers even with poor network connections.

A strong team in the organization of Transaction-Network is working permanentely on the identification of customer needs and optimization of the customer experience. We are doing our best to improve the user experience with Transaction-Network a little every day.